Increasing obesity brand sales by 7x with new direct-to-consumer (DTC) channels
increase on returnof ad spend
Sales growth
total online and offline sales growth via DTC halo effect
Company
A pharmaceutical company increases sales by launching a disease awareness campaign with the RoseRx
software to better inform and seamlessly connect patients to their next best action - virtual care services
Challenges
Patients in Australia are hesitant to start obesity treatment and as a result take 3 years longer than global average*. Traditional brick and mortar shows inefficiencies in the patient journey from diagnosis to treatment. High leakage is observed from low diagnosis, treatment, adherence and persistence rates in Australia**
Solutions
The pharmaceutical company aimed to be a game changer in obesity management by opening digital pathways to seamless care for people with obesity. Using a direct-to-consumer approach to accelerate appropriate adoption of treatment for patients with obesity via three strategic initiatives: pre-script
targeting, connections to Telehealth and ePharmacy
partners.
Results
DTC strategic initiatives: How it worked
1- Pre-script targeting: Empower patients with obesity to actively seek medical management with pre-prescription disease awareness content
2- Connections to Telehealth: Drive faster and earlier initiation of doctor consultations by seamlessly connecting patients to best suited HCPs and Telehealth partners
3- Connections to ePharmacy: Ensure a positive patient experience by utilising ePharmacy capabilities (e.g. home delivery and virtual follow-up care).


