Products | RoseRx Product Overview

Trusted by pharma, life sciences companies and their agencies

Where RoseRx AI embeds

Easy to embed conversational AI across your entire ecosystem — from HCP portals to patient support programs.

Disease Awareness Campaigns

Converts general awareness into qualified leads, guiding patients toward healthcare professional (HCP) referrals or support programs

Patient Support Programs

Reduces call-center load, supports adherence, and ensures continuous patient engagement with always on AI support

Access & Reimbursement Hubs

Simplifies complex access processes and improves uptake of support programs

Consumer-Initiated Diagnostics

Assist informed patients to access advanced or emerging blood tests—even before they are widely adopted by healthcare providers.

HCP Portals/ Medical Sites

Turns static medical content into dynamic, measurable engagement

Detailing / Rep Visits follow ups

Extends rep reach and sustains meaningful post-call interactions

Email Campaigns / eDetailers

Boosts click-through rates and deepens scientific engagement

Congresses / Events

Captures leads instantly and integrates insights into CRM systems

Engagement beyond static healthcare websites

Introduce new opportunities for patient interactions. Start small or scale up quickly.

Develop agents for all consumer touchpoints

Customise your agents responses and appearance with the Agent Builder. Train it using your healthcare data and FAQs to create tailored interactions for patients & HCPs.

Instant responses

Provide quick, accurate answers to common inquiries. Deliver instant information about conditions, symptoms, general treatments and services, enhancing satisfaction.

Guide consumers to take action faster

Guide patients through a friendly triage flow. This helps identify motivated patients, allowing you to provide appropriate care options and a better patient experience.

Integrate anywhere

Easily embed your Web widget on any page of your website with a simple code. Alternatively, deploy your agents across multiple touchpoints - including email and sms.

Learn from every conversation

See which topics generate questions. Track sentiment. Identify adherence risks early. Turn conversations into better care.

Expand your touchpoints

Add new channels throughout the patient experience.

Web widget

Add a widget to your website. Configure it to answer patient questions and support your awareness efforts.

Email

Let patients reach out directly. Get answers to them quickly, any time of day.

SMS

Offer quick answers through text. Make access and support simple.

Voice

Hands-free access to information, designed for real-world workflows.

Frequently asked questions

What does RoseRx do?

RoseRx empowers healthcare organisations to deliver personalised, compliant communication to healthcare professionals and patients using real engagement signals and approved content.

Who is RoseRx built for?

Commercial, medical, digital, and patient support teams looking to improve HCP engagement, streamline education, and provide safe aftercare for patients.

How does RoseRx improve communication with healthcare professionals?

RoseRx tailors content using real-time data and delivers it via the HCP’s preferred channels, email, SMS, WhatsApp and clinician portals, ensuring every interaction is timely, relevant and compliant.

How does the platform identify priority HCPs?

Our AI analyzes engagement patterns, questions and sentiment to highlight HCPs who show high intent or need support, helping teams focus their efforts effectively.

What insights does RoseRx provide?

RoseRx captures real clinician questions, sentiment, keyword themes, and channel behaviour to reveal what clinicians actually need, going beyond basic metrics like opens or clicks.

Can RoseRx integrate with our existing systems?

Yes. RoseRx integrates with CRMs and content systems, helping you build a connected, data-driven engagement ecosystem.

Is RoseRx compliant with regulatory requirements?

Yes. RoseRx is built to meet region-specific regulations and supports your medical, legal, and regulatory processes.

How does RoseRx handle adverse event reporting?

Our AI automatically detects and escalates potential adverse events in real time, helping you meet pharmacovigilance requirements accurately and efficiently.

How do you ensure only licensed clinicians access clinical content?

We use national verification systems like AHPRA to confirm clinician identity before granting access to gated clinical content.

Does RoseRx engage directly with patients?

Yes, within compliance frameworks. RoseRx provides post-prescription support, offering education, side-effect guidance, and navigation to suitable clinicians. We do not promote prescription medicines to the general public.

How does RoseRx improve patient experience?

Through AI-powered tools that answer questions, guide aftercare, and help patients access qualified support, reducing reliance on unregulated online sources.

How long does onboarding take?

Teams can begin using RoseRx quickly, with deeper system integrations delivered in phased stages over several weeks.

What support is included?

Every customer receives dedicated onboarding, technical integration support, and ongoing customer success guidance so you can evolve and scale confidently.

Make customer experience your competitive edge

Healthcare needs personal, relevant, digital experiences. We built the platform to make it happen.

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Help doctors and patients take action