Trusted by pharma, life sciences companies and their agencies
Agents that help patients
Patient navigator
Create a personalized touch for patients just starting treatment. Answer questions, set expectations and improve patient experience and adherence.
Treatment support
Help patients stay on track during critical early weeks by addressing common concerns, reinforcing confidence and identifying adherence risks early.
Disease awareness & medical information
Provide accurate, non-promotional responses trained only on approved content with built-in safety guardrails and escalation paths.
Agents that help HCPs
Practitioner education
Turn 70-page PDFs into clear, contextual answers practitioners can use in the moment across every channel.
Prior authorization (PA)
Understand if a treatment requires prior authorization (PA) and if it is active and on file. Get up-to-date information on prior authorization status and accelerate patient access to care.
Insurance discovery
Automate the identification of a patient’s insurance plan to get detailed benefits. Get the current medical or pharmacy plan details for a patient. You can also indicate that the detailed benefit verification tasks should be collected.
Agents for all stages of the health journey
Our solution harnesses digital connections and conversational AI to complete administrative and clinical tasks.
Develop agents for all consumer touch-points
Customize your agents responses and appearance with the Agent Builder. Train it using your healthcare data and FAQs to create tailored interactions for patients and HCPs.
Know what's working and optimize what's not.
See which messages drive prescribing confidence. Which questions HCPs are really asking and optimize in real-time.
Expand your touch-points
Web widget
SMS
