SMS Terms of Service

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Updated: June 2025

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These terms and conditions apply when you provide prior express consent to receive text messages from Rosemary Health Pty Ltd T/A RoseRx (including MyTest) or its affiliates or vendors in connection with the applicable lab testing program (the "Program"). By providing your telephone number as part of the Program, you agree to receive text messages from us.

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Text messages may have information about your test and test results, including, without limitation, reminders, status updates and results notifications. Message frequency may vary.

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Your Mobile Phone Number

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By agreeing to receive text messages, you agree that the mobile phone number is yours and that you have permission to use that mobile phone number.

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You must let us know right away if:

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You change your mobile phone number.

You no longer have permission to use the mobile phone number that you provided.

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Security

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Text messages from us may include protected health information (PHI). Text messages between you and us will not be encrypted. This means that they will be unsecured and other people could read them. It is important that you keep your mobile phone protected. We encourage the use of technologies to protect your device from unauthorized use, including the use of passwords or other technologies. You understand that we are not responsible for the release of personal information once you agree to receive text messages.

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Message Rates

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This text program is a standard SMS/MMS program and message and data rates may apply.

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Stop Text Messages

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You can stop getting text messages from us at any time. You can do this by texting STOP, This is called opting-out. You may also contact us at contact@roserx.health.

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If you ask us to stop getting text messages, you could get one more text message to your mobile phone number. This is to tell you that we received your message. It will also have information about other ways you can get help.